In our Leiden (Netherlands) workshop we produce printmaking equipment. When contacting Polymetaal you normally get in touch with the office worderks; Ben Saamena and Hugo Bos.
Others in our team are the workshop manager, manager sales/administration/bookkeeping, a turner (lathe), a welder / painter and an assembly worker.
Introduction some office workers:

Hugo Bos, the owner of the company.
Trained as mechanical engineer. Worked in that profession for several years, and landed in the printmaking world via a study sociology...
He works on the multilangual web site. "huge job". Does deliveries abroad, stays in contact with printmakers. Has a library of approximately 800 books in printing/printmaking and tries to absorb and share that knowledge. Can be reached by e-mail. Speaks Dutch, English, German and French.

Ben Saamena, de "spider in the web". The centre of communication with clients and suppliers. His main responsability is sales.
He can be reached during office hours by phone and e-mail. He speaks Dutch, English, German, French and Malay.