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In our Leiden (Netherlands) workshop we produce printmaking equipment. When contacting Polymetaal you normally get in touch with the office worderks; Ben Saamena and Hugo Bos.
Others in our team are the workshop manager, manager sales/administration/bookkeeping, a turner (lathe), a welder / painter and an assembly worker.
Introduction some office workers:

Hugo Bos, the owner of the company.
Trained as mechanical engineer. Worked in that profession for several years, and landed in the printmaking world via a study sociology...
He works on the multilangual web site. "huge job". Does deliveries abroad, stays in contact with printmakers. Has a library of approximately 800 books in printing/printmaking and tries to absorb and share that knowledge. Can be reached by e-mail. Speaks Dutch, English, German and French.